Frequently Asked Questions
What are the office hours?
Monday-Friday from 8 AM to 5 PM
Saturday from 8 AM to 12 PM
Shreveport, LA location:
Monday-Friday from 9 AM to 6 PM
Saturday from 9 AM to 4 PM
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
What type of units do you offer?
We offer outdoor and covered RV and boat parking spaces as well as climate-controlled storage units.
Will my belongings be safe?
We work hard to maintain a secure facility 24/7. We’ve invested in 24-hour video surveillance, controlled gate entry, and perimeter fencing.
Do you offer truck rentals?
Yes, we do. Call your nearest facility for more information.